JONES, Stephanie J. Reading Between the Lines of Online Course Evaluations: Predictable Actions that Improve Student Perceptions of Teaching Effectiveness and Course Value. Online Learning, Boston, MA, v. 16, n. 1, 2012. DOI: 10.24059/olj.v16i1.227. Disponível em: https://olj.onlinelearningconsortium.org/index.php/olj/article/view/227. Acesso em: 25 mar. 2026.