MCCRACKEN, Holly; DITTMAR, Eileen. Promoting Continuous Quality Improvement in Online Education: The Meta Model. Online Learning, Boston, MA, v. 16, n. 2, 2012. DOI: 10.24059/olj.v16i2.269. Disponível em: https://olj.onlinelearningconsortium.org/index.php/olj/article/view/269. Acesso em: 25 mar. 2026.