MOORE, Janet C.; SHELTON, Kaye. Social and Student Engagement and Support: The Sloan-C Quality Scorecard for the Administration of Online Programs. Online Learning, Boston, MA, v. 17, n. 1, 2013. DOI: 10.24059/olj.v17i1.342. Disponível em: https://olj.onlinelearningconsortium.org/index.php/olj/article/view/342. Acesso em: 25 mar. 2026.