Brown, Victoria S., Josh Strigle, and Mario Toussaint. “A Statewide Study of Perceptions of Directors on the Availability of Online Student Support Services at Postsecondary Institutions”. Online Learning 24, no. 4 (December 1, 2020). Accessed March 25, 2026. https://olj.onlinelearningconsortium.org/index.php/olj/article/view/2147.