Multidimensional Assessment of Blended Learning: Maximizing Program Effectiveness Based on Faculty and Student Feedback

Authors

  • Orly Calderon Long Island University Orly Calderon, PsyD Long Island University, CW Post Campus 720 Northern Boulevard, Brookville, NY 11548 Phone: 516-299-3497 Fax: 516-299-3911 Email: orly.calderon@liu.edu
  • Amy Patraka Ginsberg Long Island University Amy Ginsberg, PhD Long Island University, Brooklyn Campus 1 University Plaza, Brooklyn, NY 11201 Phone: 718-246-6308 Fax: 718-488-3472 Email: amy.ginsberg@liu.edu
  • Liz Ciabocchi Long Island University Liz Ciabocchi, EdD Long Island University, University Center 700 Northern Boulevard, Brookville, NY 11548 Phone: 516-299-3990 Fax: 516-299-4064 Email: liz.ciabocchi@liu.edu

DOI:

https://doi.org/10.24059/olj.v16i4.237

Keywords:

Blended Learning, Outcomes Assessment, Program Effectiveness, Faculty Feedback, Student Feedback

Abstract

Faculty and student feedback on blended courses is instrumental to improving blended courses and programs. The purpose of this article is to describe the process and results of blended learning outcome assessment at a large, multi-campus, private university. The outcome measures used in this assessment were developed in the context of current literature about best practice in assessment of blended learning and were designed to gather feedback from faculty and students on multiple aspects of the blended courses. The results suggest that overall, students and faculty were satisfied with the blended courses. The sufficiency of the university’s resources for blended learning emerged as the strongest predictor of student satisfaction. Faculty rated their blended courses high in terms of course organization, but low in terms of the availability of resources and information about on-line learning and the quality of pedagogy in blended instruction. This university has found great value in the use of student and faculty feedback toward the improvement of blended courses and programs. An emphasis has been placed on providing additional resources, making the available resources more accessible and offering faculty development and training in online and blended pedagogy.

Author Biographies

Orly Calderon, Long Island University Orly Calderon, PsyD Long Island University, CW Post Campus 720 Northern Boulevard, Brookville, NY 11548 Phone: 516-299-3497 Fax: 516-299-3911 Email: orly.calderon@liu.edu

Coordinator of Blended and Online Learning Outcomes Assessment Orly Calderon is a full time faculty member at Long Island University, teaching courses in research design, assessment and evaluation and psychopathology. Dr. Calderon earned her B.A. in psychology and education from Long Island University, her M.A. in developmental psychology from Teachers College, Columbia University and her Psy.D. in school and community psychology from Hofstra University. For the last 18 years she has been combining her teaching and scholarly work with clinical work, focusing on psychological evaluations. Dr. Calderon specializes in program evaluation and outcome assessment and has presented and published her work in various peer-reviewed forums and journals. She has been an active member of the Long Island University Web Learning Project from its inception, and has been involved in the outcomes assessment of the project. More recently she has been appointed Coordinator of Blended and Online Learning Outcomes Assessment for the university.

Amy Patraka Ginsberg, Long Island University Amy Ginsberg, PhD Long Island University, Brooklyn Campus 1 University Plaza, Brooklyn, NY 11201 Phone: 718-246-6308 Fax: 718-488-3472 Email: amy.ginsberg@liu.edu

Associate Dean School of Education Amy Patraka Ginsberg is the Associate Dean of the School of Education at Long Island University (LIU), Brooklyn. She previously served as the chair of the Department of Human Development and Leadership and coordinator of the counseling programs. She earned her Ph.D. in counseling psychology and her M.S.ED. in psychological counseling from Teachers College, Columbia University, and her B.A. in psychology from Tufts University. Dr. Ginsberg has completed the Sloan-C Online Teaching Certificate program. She teaches counseling skills and internship classes in a blended format and serves on LIU’s Web Learning Project advisory group and assessment team.

Liz Ciabocchi, Long Island University Liz Ciabocchi, EdD Long Island University, University Center 700 Northern Boulevard, Brookville, NY 11548 Phone: 516-299-3990 Fax: 516-299-4064 Email: liz.ciabocchi@liu.edu

Associate Vice President for Instructional Technology and Faculty Development Liz Ciabocchi serves as Associate Vice President for Instructional Technology & Faculty Development, Office of Academic Affairs, Long Island University. In her current role, she supervises the development of new blended and online programs and the integration of instructional technology into academic courses and programs across the six LIU campuses. Dr. Ciabocchi supervises the university's instructional design staff and organizes institutional faculty development initiatives focused on teaching and learning with technology, including an annual Summer Teaching with Technology Institute. She holds an Ed.D. in Higher & Postsecondary Education from Teachers College, Columbia University; D.C. from New York Chiropractic College; B.S. (Biology) from the University of Scranton; Sloan-C Online Teaching Certificate and a certificate from the Sloan-C Institute for Emerging Leadership in Online Learning (IELOL).

Published

2012-06-23

Issue

Vol. 16 No. 4 (2012)

Section

Other Topic

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