Culturally inclusive practices in online learning: A systematic review of empirical literature

Authors

  • Efren de la Mora Velasco University of Central Florida
  • Susan Jardaneh University of Central Florida
  • Grace Kaletski-Maisel University of Central Florida

DOI:

https://doi.org/10.24059/olj.v30i3.5080

Keywords:

Cultural inclusion, Online learning, Systematic review, Culturally responsive teaching

Abstract

Online learning enrollment has grown rapidly worldwide, yet challenges persist in ensuring instruction is effective, engaging, relevant, and accessible for learners from diverse cultural backgrounds. This study systematically reviewed 72 peer-reviewed articles on culturally inclusive online learning published between 2016 and 2023. Using a systematic search, retrieval, coding, and synthesis process, the review found limited attention to underrepresented student populations and emphasized the need for community-based approaches that involve stakeholders in culturally inclusive online learning (CIOL) design and evaluation. The selected literature was informed by educational, cultural, intercultural, critical, and social justice theories, with culturally relevant pedagogy, universal design, community of inquiry, and social constructivism most frequently applied. Learning management systems were shown to support inclusion when paired with practices such as culturally responsive assessments, intercultural learning spaces, and holistic pedagogies, though application remains uneven across disciplines, particularly in STEM. Recommendations highlight expanding research on overlooked populations and advancing consistent integration of CIOL strategies across online course design elements, including objectives, materials, assessments, and interactions.

Author Biographies

Efren de la Mora Velasco, University of Central Florida

Dr. Efren de la Mora is an Associate Instructional Designer at the University of Central Florida with a multidisciplinary background in information systems, learning technologies, and instructional design and technology. He earned his doctoral degree in Education from UCF and previously served as a postdoctoral scholar at UCF’s Rosen College of Hospitality Management. His research focuses on multimedia learning, motivation, engagement, creativity, innovation, and educational technology, with publications in leading education, psychology, and hospitality education journals. He serves on the Editorial Board of TechTrends and was awarded the 2026 USDLA Rising Star Award in recognition of his contributions to distance learning and educational technology.

Susan Jardaneh, University of Central Florida

Susan Jardaneh earned a Masters of Fine Arts from UNC-Greensboro and a MA in Instructional Design & Technology, e-Learning from UCF.  She is a former faculty member at UCF where she developed and designed online courses for the Creating Writing and Interdisciplinary Studies programs. Her research interests include quality online instruction, diverse and inclusive teaching, and active learning strategies in online teaching and learning.

Grace Kaletski-Maisel, University of Central Florida

Grace Kaletski-Maisel holds an MS in Information Studies from Florida State University and an MA in Women’s Studies from the University of Alabama. She is an Instructional Designer at the University of Central Florida.

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Published

2026-09-01

How to Cite

de la Mora Velasco, E., Spraker, S., & Kaletski-Maisel, G. (2026). Culturally inclusive practices in online learning: A systematic review of empirical literature. Online Learning, 30(3), 319–352. https://doi.org/10.24059/olj.v30i3.5080

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