THE IMPACT OF INCREASING ENROLLMENT ON FACULTY WORKLOAD AND STUDENT SATISFACTION OVER TIME
DOI:
https://doi.org/10.24059/olj.v8i2.1827Keywords:
Faculty Workload, Efficiency, Scalability, Student Satisfaction, Asynchronous Online Course, Distance EducationAbstract
Detailed daily records of instructor effort in an established asynchronous online course over a three and one-half year period are analyzed. Student satisfaction data acquired from course evaluation surveys over the same period are also examined. In response to a three-fold increase in enrollment over the period, instructors realized a twelve percent gain in efficiency. Contrary to expectations, a modest economy of scale was achieved with no discernible decrease in student satisfaction.References
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