Moving Beyond Smile Sheets: A Case Study on the Evaluation and Iterative Improvement of an Online Faculty Development Program

Authors

  • Ken-Zen Chen National Chiao-Tung University http://orcid.org/0000-0002-2867-6825
  • Patrick R. Lowenthal Boise State University
  • Christine Bauer Boise State University
  • Allan Heaps Boise State University
  • Crystal Nielsen Boise State University

DOI:

https://doi.org/10.24059/olj.v21i1.810

Keywords:

online education, faculty development, instructional consultation, online course design

Abstract

Institutions of higher education are struggling to meet the growing demand for online courses and programs, partly because many faculty lack experience teaching online. The eCampus Quality Instruction Program (eQIP) is an online faculty development program developed to train faculty to design and teach fully online courses. The purpose of this article is to describe the eQIP (one institution’s multipronged approach to online faculty development), with a specific focus on how the overall success of the program is evaluated using surveys, analytics, and social network analysis. Reflections and implications for improving practice are discussed.

Author Biographies

Ken-Zen Chen, National Chiao-Tung University

Assistant Professor

Patrick R. Lowenthal, Boise State University

Assistant Professor

Christine Bauer, Boise State University

Assistant Director of eCampus Center

Allan Heaps, Boise State University

Instructional Design Manager of eCampus Center

Crystal Nielsen, Boise State University

eQIP coordinator of eCampus Center

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Published

2017-03-21

Issue

Section

Faculty, Professional Development, and Online Teaching